NETWORK SUPPORT AND MAINTENANCE

NETWORK 24 PROVIDES TOTAL NETWORK SUPPORT FOR
YOUR NETWORK

 

Network 24 offers a suite of managed support services to fit with any customer requirement, thus ensuring minimal downtime through the utilisation of best of breed tools and expertise.

 

Businesses place increased pressure upon their IT teams to provide flexible, scalable and resilient support and maintenance to respond quickly and efficiently to ever-changing business demands.

 

Advancing technologies have increased the demands on IT partners to deliver after-sales support solutions and is driving organisations to reconsider their support and maintenance solutions. This has led to a greater dependence on the expertise of IT managed service providers to replace or supplement their in-house IT capabilities.

LEARN MORE

SUPPORTING BUSINESS NETWORKS ACROSS THE UNITED KINGDOM AND BEYOND

 

Network 24's support client base consists of businesses of all sizes and from a variety of sectors, but all rely on Network 24's team of experienced engineers and consultants to keep their business networks reliable and efficient around the clock. A support contract with Network 24 will provide you with the following benefits:

  • A single point of contact for all technologies
  • UK, Ireland and mainland Europe coverage
  • Remote and on site troubleshooting services
  • Proactive monitoring and alerting
  • Configuration management
  • Guaranteed response within defined service level agreement
  • Nationwide spares locations from 22 forward bases of operation
  • Service Delivery Management
  • ISO 14001, ISO 27001 and ISO 14001 certified

LEARN MORE

CISCO SUPPORT SERVICES

As a Cisco partner, Network 24 has access to world-class Cisco hardware, Cisco service, Cisco technical support and Cisco training to deliver intelligent Cisco support solutions to meet your organisation’s needs.

 

Through Cisco SMARTnet and Partner Support Services, Network 24 offers full Cisco support for the “In Service Life” product range. Both Cisco service offerings provide access to TAC and updates, parts to site with or without an engineer plus IPS subscriptions where applicable.

 

To back “End of Service Life” Cisco devices, Network 24 operates from more than 20 stock locations (FSLs) throughout the UK, including Northern Ireland and Eire.  These FSLs house a combined multi-million pound support stock holding, bonded for and modelled directly against Network 24’s support base.

LEARN MORE

Professional network support contracts from Network 24

Speak to the experts at Network 24 today to find out how you can improve the performance of your business with professional network support and maintenance services.

Phone

0843 636 7294

 

Our team is always on hand to answer any queries.